Care first. Seek urgent medical or dental attention for serious or worsening symptoms. Researching or preparing a complaint should never delay treatment.

Alaska · Nursing

Alaska Board of Nursing and DCCED Investigations Section

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

The Alaska Board of Nursing regulates nursing and nurse aide work, makes licensing decisions, and disciplines violations of licensing laws. Its current site identifies RN, LPN, APRN, and CNA programs. Complaints begin with the Division of Corporations, Business and Professional Licensing Investigations Section. The Division checks whether both the person and alleged conduct fall within its authority; a complaint about a business or facility is not automatically a nursing license complaint.

Supporting guidance: Alaska Board of NursingDCCED InvestigationsDCCED investigative process explanation

Submission

How the official source says to file

  • Complete the Investigations – Request for Contact form with your contact details, the profession, names involved, incident dates, and a short description.
  • Email the form to Investigations@Alaska.Gov or send it by U.S. Mail to Investigations Section, 550 West 7th Avenue, Suite 1500, Anchorage, AK 99501. The form is a request for contact; after review, staff may ask you to complete a complaint package.
  • For the subsequent written complaint, the linked process document requests specific details, available documentation, and potential witnesses. Call 907-269-8124 if you need to check jurisdiction.

Supporting guidance: DCCED InvestigationsInvestigations request for contactDCCED investigative process explanation

Limits

What this route may not provide

The published process concerns compliance with professional statutes and regulations and possible licensing sanctions. It does not establish compensation or refund recovery for the complainant. Ask Investigations which agency can address matters outside its jurisdiction.

Supporting guidance: DCCED InvestigationsDCCED investigative process explanation

Anonymity

Do not guess about confidentiality

The investigative process document expressly says anonymous complaints are not accepted. It separately describes investigations as confidential, subject to public-record exceptions; final discipline becomes public. Confidentiality does not establish a promise that your identity will never be disclosed.

Supporting guidance: DCCED investigative process explanation

Complaint timing

A filing cutoff was not established in the checked instructions.

Neither the intake instructions nor the contact form establishes a general nursing complaint filing period. Ask Investigations about the relevant dates. The process document says investigative work can be lengthy; it gives no guaranteed completion time.

Supporting guidance: DCCED InvestigationsInvestigations request for contactDCCED investigative process explanation

Process

What may happen after filing

An investigator screens jurisdiction and evidence, gathers information, and may notify the licensee. Immediate public-safety threats receive priority. Cases can close or proceed to professional review, a board-approved agreement, or a hearing.

Supporting guidance: DCCED investigative process explanation

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Read the linked authority and process information ↗

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

Compare the available routes →