Colorado State Board of Pharmacy

Confirm the filing instructions

• Contact the Board at 303-894-7800 or dora_pharmacyboard@state.co.us to request its current consumer complaint instructions. These are published contact details, not verified complaint-filing methods.
• Ask for the accepted online or paper route, whether the complaint should name an individual, pharmacy or both, and any required signature, patient authorization or notarization. Prepare a factual chronology, pharmacy location, names, prescription identifiers and copies of relevant correspondence; wait for confirmed delivery instructions before sending sensitive records.

Supporting guidance: NABP: Colorado State Board of Pharmacy ↗

What this route may not provide

The authority listing does not establish the Board’s power to resolve insurance or PBM disputes, prescriber decisions, product complaints or requests for compensation. Describe the conduct and desired outcome so staff can explain which parts fall within pharmacy regulation and which need another process.

Do not guess about confidentiality

Anonymous acceptance, identity disclosure to the subject and public access to complaint records were not established. Ask how those rules apply before assuming your name or records can remain confidential.

Ask promptly; filing requirements not verified

A filing deadline was not established by this check; ask promptly. Also ask how receipt is confirmed and whether additional information must arrive by a later deadline. Court or insurance deadlines require separate consideration.

What may happen after filing

The member-board directory verifies the regulator, not its intake, investigation, hearing or outcome procedures. Ask staff what happens after filing and how you will receive updates.

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.