Care first. Seek urgent medical or dental attention for serious or worsening symptoms. Researching or preparing a complaint should never delay treatment.

Delaware · Dental

Delaware Division of Professional Regulation; Board of Dentistry and Dental Hygiene

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the license and concern

The Board licenses dentists, dentist academics, dental hygienists and dental residents, and issues dental anesthesia permits. DPR receives licensing-law and unlicensed-practice complaints. Separate assistant or therapist credential coverage was not established by this check; give DPR the individual’s exact role and ask about the supervising dentist when appropriate.

Supporting guidance: Delaware: dental BoardDelaware DPR: filing a complaint

Submission

How the official source says to file

  • Use the official complaint page’s File a Complaint link to begin in DELPROS. Include your name and contact details and the respondent’s name and location.
  • Prepare a dated factual account and relevant records or correspondence. Online signature, representative authorization and attachment requirements were not established from the written instructions; follow the current intake prompts or ask an investigator.
  • For help before filing, call 302-744-4500 and request an investigator. DPR says an investigator can discuss concerns and help with filing. A mail, email or fax alternative was not verified.

Supporting guidance: Delaware DPR: filing a complaintDelaware DPR: investigation FAQ

Limits

What this route may not provide

DPR’s current instructions direct corporation matters, insurance coverage or denials, consumer fraud, billing disputes and contractual disputes elsewhere. Dental Board action concerns professional regulation and discipline. A compensation or refund remedy was not established; ask about any requested financial outcome before relying on this route.

Supporting guidance: Delaware: dental BoardDelaware DPR: filing a complaint

Anonymity

Do not guess about confidentiality

DPR asks for the complainant’s identity. It may withhold your name from the respondent case by case, but its FAQ says disclosure is unavoidable when your records are needed. Complaint information is sent to the respondent; confidential identity treatment is not the same as anonymous filing.

Supporting guidance: Delaware DPR: filing a complaintDelaware DPR: investigation FAQ

Complaint timing

Dental complaints: receipt notices within 15 days

DPR describes acknowledgment and notice to the respondent within 15 days, a 20-calendar-day response opportunity, and progress updates at least every 90 days. These concern processing. A filing deadline was not established by this check; ask promptly.

Supporting guidance: Delaware DPR: filing a complaint

Process

What may happen after filing

DPR’s Investigative Unit reviews complaints and develops evidence for possible professional discipline. The respondent can answer the allegations. If the case requires your testimony to proceed, you may need to testify at a hearing.

Supporting guidance: Delaware: dental BoardDelaware DPR: filing a complaintDelaware DPR: investigation FAQ

Evidence

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

Compare the available routes →