Authority and scope
Check the professional and concern
The Board issues RN, LPN and APRN licenses and adjudicates professional complaints, with discipline when warranted. DPR accepts complaints alleging violations by regulated professionals and unlicensed practice of professions requiring a license. These sources do not establish nurse aide jurisdiction; confirm that credential's regulator. DPR excludes billing disputes, insurance coverage issues, contractual disputes and workplace discrimination from this route.
Supporting guidance: Delaware Board of Nursing ↗DPR filing a complaint ↗
How the official source says to file
- Follow File a Complaint to DELPROS and select the relevant profession. Provide your contact information and the subject's name and location; include a license number if known.
- Describe the conduct with dates, times, locations and services involved. The portal requests patient identity and date of birth for healthcare complaints and provides a way to identify supporting documents and witnesses.
- For help before filing, call 302-744-4500 and ask for an investigator. No complaint was submitted during this source check.
Supporting guidance: DPR filing a complaint ↗DELPROS complaint form ↗
What this route may not provide
The Board's described role is professional regulation and discipline. Billing and contract disputes are directed elsewhere by DPR. The checked instructions do not establish damages or refunds as a result of a nursing complaint.
Supporting guidance: Delaware Board of Nursing ↗DPR filing a complaint ↗
Do not guess about confidentiality
The instructions request the complainant's name and contact details. DPR may withhold a name from the respondent when appropriate, decided individually. Its FAQ warns that identity cannot always be protected, including when medical records are needed. This limited confidentiality is not a verified right to file anonymously.
Supporting guidance: DPR filing a complaint ↗DPR investigative FAQs ↗
Filing cutoff not stated; receipt and update periods are published.
A general consumer nursing filing period was not established. Ask DPR about incident dates. For nursing complaints, the instructions state acknowledgment and transmission to the respondent within 15 days, with progress updates at least every 90 days until resolution. Those intervals do not promise completion.
Supporting guidance: DPR filing a complaint ↗
What may happen after filing
DPR sends complaint information to the respondent, who may answer within 20 calendar days. The Board adjudicates complaints and may impose discipline. Whether the complainant must testify depends on the evidence needed in the individual case.
Supporting guidance: Delaware Board of Nursing ↗DPR filing a complaint ↗DPR investigative FAQs ↗
Prepare a reviewable submission
State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.
Read the linked authority and process information ↗
Sources and scope
Delaware Board of Nursing ↗
RN/LPN/APRN scope and adjudicatory role
Source checked: September 19, 2026
DPR filing a complaint ↗
Scope, exclusions, filing route, contact information and process intervals
Source checked: September 19, 2026
DELPROS complaint form ↗
Observed form preparation fields only; no submission performed
Source checked: September 19, 2026
DPR investigative FAQs ↗
Identity disclosure, assistance and possible testimony
Source checked: September 19, 2026
Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.