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Illinois · Dental

Illinois Department of Financial and Professional Regulation (IDFPR), Division of Professional Regulation

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the license and concern

IDFPR's dental professions include dentists, dental specialists and registered dental hygienists, plus dental permits and teaching credentials. Its complaint unit also receives unlicensed-practice reports. Assistant-specific licensing routes were not established; identify the supervising dentist and each person's conduct.

Supporting guidance: Illinois: dental professionsIllinois: paper complaint report

Submission

How the official source says to file

  • Use the online form linked from the official complaint page or mail the completed paper report to Complaint Intake Unit, 555 West Monroe Street, 5th Floor, Chicago, IL 60661.
  • Provide names, contact details, profession, incident dates, specific concerns and supporting-document copies. Complete a separate report for each profession. Keep originals.
  • Paper instructions require written complaints and reject telephone and walk-in filing. For help, call 312-814-6910 or contact FPR.CIU@illinois.gov. Additional record-release requirements were not established.

Supporting guidance: Illinois: professional regulation complaintsIllinois: paper complaint report

Limits

What this route may not provide

The complaint process concerns professional regulation. IDFPR cannot serve as your lawyer or represent you in court. Refund or restitution authority for this dental route was not established; ask before relying on a complaint to resolve payment or insurance disputes.

Supporting guidance: Illinois: paper complaint report

Anonymity

Do not guess about confidentiality

The complaint page says investigation information is confidential, subject to specified agency, law-enforcement and lawful-subpoena exceptions. Anonymous acceptance and what identifying information is shared with the respondent were not verified; ask the intake unit before relying on nondisclosure.

Supporting guidance: Illinois: professional regulation complaints

Complaint timing

Ask promptly; no filing deadline verified

A filing deadline was not established by this check; ask promptly. No reliable completion estimate was confirmed. Deadlines for responding to disciplinary charges or appealing an order apply at later stages, not to the patient's initial report.

Process

What may happen after filing

The paper instructions promise an acknowledgment and case number once a complaint is received and opened. Formal enforcement can involve an informal conference or administrative hearing, and may produce reprimand, probation, suspension, revocation or fines.

Supporting guidance: Illinois: paper complaint reportIllinois: administrative hearing FAQ

Evidence

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

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