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Illinois · Nursing

Illinois Department of Financial and Professional Regulation — Division of Professional Regulation, Complaint Intake Unit

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

DPR's official regulated-professions list includes LPNs, RNs, APNs, and APRNs. Use this route for alleged violations by an individual nurse or unlicensed practice within DPR's jurisdiction. This guide's verified nursing scope is those listed credentials; it does not establish a nurse-aide complaint route.

Supporting guidance: DPR professions and enforcement brochureDPR complaint intake report

Submission

How the official source says to file

  • Use the online complaint form or mail the completed paper form to DPR Complaint Intake Unit, 555 W. Monroe St., 5th Floor, Chicago, IL 60661. Written complaints are required; the paper instructions exclude telephone and walk-in complaints.
  • Include the professional's correct name, profession, contact information, incident dates, and specific concerns. Attach copies of supporting records rather than originals; use a separate form for each profession.
  • The online narrative is limited to 3,000 characters and rejects URLs. The instructions permit 111-111-1111 for an unknown respondent telephone number and N/A for an unknown street address, with the remaining address fields completed.

Supporting guidance: DPR file a complaintDPR complaint intake reportOnline complaint form

Limits

What this route may not provide

IDFPR states that it cannot act as your attorney, provide legal advice, or represent you in court. DPR's enforcement role is to investigate professional violations and pursue supported regulatory cases.

Supporting guidance: DPR complaint intake reportDPR professions and enforcement brochure

Anonymity

Do not guess about confidentiality

Investigative information is confidential subject to stated statutory exceptions. The sources do not establish anonymous filing; the online form requests an email address and daytime telephone number. Confidentiality is not a promise that you can omit identifying information.

Supporting guidance: DPR file a complaintOnline complaint form

Complaint timing

No public nursing filing deadline established here.

This guide does not establish a deadline for filing a public nursing complaint. Ask the regulator promptly about any rule that applies to your facts; an investigation's estimated duration is not a filing deadline.

Supporting guidance: DPR file a complaintDPR complaint intake report

Process

What may happen after filing

Intake sends an acknowledgment with a case number; use it in follow-up correspondence. Investigators gather facts, and prosecutors pursue cases supported by sufficient evidence of a violation.

Supporting guidance: DPR complaint intake reportDPR professions and enforcement brochure

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Read the linked authority and process information ↗

Sources and scope

DPR file a complaint

Intake routes, unknown contact-field instructions, and confidentiality exceptions.

Source checked: September 19, 2026

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

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