Kansas State Board of Pharmacy

Checked steps and filing details to confirm

• Use C-100 and supply a chronology, names, dates, pharmacy location and relevant prescription information. Retain the medication and container/label until the inspector advises otherwise.
• The packet lists 800 SW Jackson, Suite 1414, Topeka, KS 66612-1244 and pharmacy@ks.gov. Confirm current accepted delivery and any additional signature or records-release requirements before submitting; the packet is revised May 2016.

Supporting guidance: Kansas: C-100 complaint packet ↗

What this route may not provide

The C-100 packet excludes pharmacy pricing, insurance and other billing disputes and does not regulate prescribers. It describes licensing sanctions and fines, not a patient compensation remedy.

Supporting guidance: Kansas: C-100 complaint packet ↗

Do not guess about confidentiality

The complaint page says anonymous complaints are accepted, but an investigation may reveal who likely reported it. Complete disclosure and public-record protections were not established; do not equate confidentiality with an unidentifiable complainant.

Supporting guidance: Kansas: pharmacy complaint guidance ↗

Ask promptly; filing deadline not established

A filing deadline and completion estimate were not established. The quarterly Board meeting schedule is not a filing deadline or completion promise.

Supporting guidance: Kansas: pharmacy complaint guidance ↗Kansas: C-100 complaint packet ↗

What may happen after filing

The packet describes receipt notice, investigator assignment, an inspector’s report, Investigative Member review and possible hearing. You may be asked to testify with advance notice.

Supporting guidance: Kansas: C-100 complaint packet ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.