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Maine · Nursing

Maine State Board of Nursing

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

The Board licenses registered professional nurses, licensed practical nurses, and advanced practice nurses: nurse practitioners, certified nurse-midwives, nurse anesthetists, and clinical nurse specialists. It reviews competence and professional conduct. CNAs belong to the CNA Registry; the Nursing Board also does not regulate hospitals, nursing homes, or home healthcare agencies.

Supporting guidance: How to file a nursing complaintComplaints and investigations

Submission

How the official source says to file

  • Use the Board's linked online complaint form or send a sufficiently detailed letter to Maine State Board of Nursing, 158 State House Station, Augusta, ME 04333-0158.
  • Include your name and contact information, the nurse's first and last name, license number if known, address or general location if known, complete facts, and concerns in your own words.
  • Healthcare entities making mandated reports should follow the page's separate instruction for organizational letterhead and designated email submission.

Supporting guidance: How to file a nursing complaint

Limits

What this route may not provide

The Board may discipline a nurse, but cannot award compensation or require payment to a complainant for harm. It does not handle malpractice claims. Fraudulent billing may raise a discipline issue, but the Board cannot order reimbursement.

Supporting guidance: Complaints and investigations

Anonymity

Do not guess about confidentiality

The Board does not accept anonymous complaints. For an investigated complaint, it sends a copy to the nurse for a written response and copies that response to the complainant. Do not expect the complaint to remain hidden from the nurse.

Supporting guidance: How to file a nursing complaint

Complaint timing

No public complaint filing deadline established here.

This guide does not establish a deadline for filing a public nursing complaint. Ask the regulator promptly about any rule that applies to your facts; an investigation's estimated duration is not a filing deadline.

Supporting guidance: Complaints and investigations

Process

What may happen after filing

The Complaint Coordinator acknowledges receipt and jurisdiction is reviewed. The Board may close a case, issue a non-disciplinary concern letter, request further investigation, hold an informal conference, or proceed to a hearing. Discipline can include education, conditions, suspension, or loss of license.

Supporting guidance: How to file a nursing complaintComplaints and investigations

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Read the linked authority and process information ↗

Sources and scope

Some agency-linked forms and destinations could not be read. Source-check dates apply to the material listed below; they do not establish that every linked portal was inspected or a complaint submitted.

How to file a nursing complaint

Nurse categories, CNA exclusion, online/letter instructions, mandated-entity route, anonymity, and nurse response.

Source checked: September 19, 2026

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

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