Maryland Board of Physicians

How the official source says to file

• Use the online practitioner complaint form. To request a mailed form, call 410-764-2480.
• Prepare the practitioner's full name and office phone, patient information, treatment dates and locations, a detailed account, witnesses, and supporting records or correspondence. The portal permits document uploads.
• Anonymous online complaints must be completed in one sitting; anonymous users cannot return to finish or check status. Read the declarations and any medical-record authorization presented before submitting.

Supporting guidance: MBP: practitioner complaint landing ↗MBP: complaint FAQs ↗MBP: complaint checklist ↗

What this route may not provide

The Board can impose licensing sanctions but cannot order compensation or other personal remedies. Ordinary fees, refunds, office-staff disputes, and insurance or billing matters that do not violate the Medical Practice Act are outside its authority.

Supporting guidance: MBP: practitioner complaint landing ↗MBP: complaint process brochure ↗

Do not guess about confidentiality

Anonymous complaints are accepted, but missing information may prevent investigation and anonymous complainants receive no outcome notice. Investigations are confidential; nevertheless, the Board generally sends the complaint to the practitioner for response. Confidentiality does not mean concealment from the subject.

Supporting guidance: MBP: complaint FAQs ↗MBP: practitioner complaint landing ↗MBP: complaint process brochure ↗

Filing limits require prompt confirmation; processing estimates differ

The portal says filing limitations exist and lists exceptions, including sexual misconduct, criminal convictions, reciprocal discipline, ongoing substance abuse, fraudulent concealment, and acts while a patient was a minor. A numerical filing deadline was not established by this check; ask promptly. The FAQ describes up to three months for preliminary investigation; the September 2025 brochure instead says approximately six months. Both describe about 18 months for a full investigation. These are processing estimates, not filing windows.

Supporting guidance: MBP: practitioner complaint landing ↗MBP: complaint FAQs ↗MBP: complaint process brochure ↗

What may happen after filing

After acknowledgment and jurisdiction review, staff may obtain records and a practitioner response. Medical review and a disciplinary panel determine whether to close the case, issue a confidential advisory letter, investigate further, or bring public charges. Charges may resolve by consent order or hearing; witnesses may be asked to testify.

Supporting guidance: MBP: complaint FAQs ↗MBP: complaint process brochure ↗

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.