Authority and scope
Check the license and concern
The packet covers people or firms distributing prescription drugs in Maryland, including alleged unlicensed pharmacy services. Identify the pharmacist and dispensing pharmacy or distributor.
Supporting guidance: Maryland: complaint form and information, revised November 2021 ↗
Checked steps and filing details to confirm
- Complete the written complaint with incident dates, pharmacy/person names, label information, factual details, witnesses and prescriber information. Sign the certification; number and sign additional narrative sheets.
- The webpage permits email or fax to 410-358-6207. The linked packet lists mail to 4201 Patterson Avenue, Baltimore, MD 21215 and email to deena.speights-napata@maryland.gov; confirm that individual email before sending sensitive records.
- The packet allows an appointment to give an in-person complaint when disability prevents writing. Contact the Board for assistance and any current records-release or representative requirements.
Supporting guidance: Maryland: pharmacy complaint methods ↗Maryland: complaint form and information, revised November 2021 ↗
What this route may not provide
Pure billing, pricing, coverage and reimbursement disputes without apparent fraud or misrepresentation are referred elsewhere. The checked packet does not establish a patient refund or damages remedy.
Supporting guidance: Maryland: complaint form and information, revised November 2021 ↗
Do not guess about confidentiality
The form asks for identity and signed certification. Anonymous acceptance, respondent disclosure and public-record confidentiality were not established; ask before relying on privacy.
Supporting guidance: Maryland: complaint form and information, revised November 2021 ↗
Filing deadline not established
No filing deadline or completion estimate was established; report promptly and consider separate legal deadlines.
What may happen after filing
The packet promises review but does not explain detailed screening or outcome-notice steps.
Supporting guidance: Maryland: complaint form and information, revised November 2021 ↗
Prepare a reviewable submission
State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.
Sources and scope
Maryland Board of Pharmacy ↗
Current authority and general contact information; complaint procedure not established.
Source checked: September 19, 2026
Maryland: pharmacy complaint methods ↗
Current webpage links complaint packet and accepts email/fax; no full investigation or privacy explanation.
Source checked: September 30, 2026
Maryland: complaint form and information, revised November 2021 ↗
Distribution/unlicensed scope, financial-dispute fraud exception, written/signature requirements, accessibility and listed delivery details.
Source checked: September 30, 2026
Latest guide source check: September 30, 2026. Individual sources retain their own check dates. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.