Nebraska DHHS Division of Public Health Investigations / Board of Dentistry

How the official source says to file

• Use the Public Individual and Business Complaint Form on the official intake page, or the printable individual complaint form for a professional.
• Supply complainant and professional details, license number if known, patient identity, incident dates and locations, and supporting documentation. Sign the accuracy declaration and answer whether you agree to testify.
• Written complaints may be mailed to DHHS Public Health Investigations, Attn: POL Investigation Unit, P.O. Box 94722, Lincoln, NE 68509. The webpage specifically says not to send complaint allegations by email. Ask 402-471-0175 about other methods or additional records authorization.

Supporting guidance: Nebraska: complaint intake choices ↗Nebraska: public individual complaint form ↗Nebraska: Public Health Investigations ↗

What this route may not provide

DHHS does not arbitrate fee, insurance or labor disputes or investigate rudeness and personality conflicts. A complaint does not preclude private legal remedies. A refund or damages remedy was not established by the checked guidance.

Supporting guidance: Nebraska: Public Health Investigations ↗

Do not guess about confidentiality

The form offers an anonymity request. DHHS generally protects identity during investigation without written authorization; identity may become public in a contested case. Allegation details can be shared as necessary. An anonymity request does not guarantee the facts cannot identify you.

Supporting guidance: Nebraska: public individual complaint form ↗Nebraska: Public Health Investigations ↗

Delay affects screening; ask promptly

A fixed filing deadline was not established by this check; ask promptly. DHHS considers whether a complaint was delayed too long to justify investigation. The webpage's 30-day professional mandatory-reporting rule is not a general patient filing deadline.

Supporting guidance: Nebraska: Public Health Investigations ↗

What may happen after filing

DHHS screens legal sufficiency, investigates, and sends findings to the professional board. The Attorney General reviews potential discipline, surrender, limitation or an assurance of compliance. Investigation takes substantial time.

Supporting guidance: Nebraska: Public Health Investigations ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.