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New Mexico · Medical

New Mexico Medical Board

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

The current Board complaint page expressly covers medical doctors (MDs), osteopathic doctors (DOs), and physician assistants (PAs). It also lists several other professions. Hospitals, urgent-care facilities, and other healthcare facilities are outside its jurisdiction.

Supporting guidance: Medical Board: complaint instructions and FAQ

Submission

How the official source says to file

  • Use the online complaint portal linked from the Board’s current complaint page. The page says all complaints must use that portal and asks you to upload available supporting documents.
  • Prepare the practitioner’s identity, dates, treatment locations, and a factual chronology. Check any declarations and authorizations presented by the live form before submitting; those downstream requirements were not established by this check.
  • The linked complaint rule requires a written complaint. If you cannot use the portal, ask the Board how to supply a written complaint and obtain confirmation of receipt.

Supporting guidance: Medical Board: complaint instructions and FAQMedical Board: complaint procedure rule

Limits

What this route may not provide

The Board can discipline a license for qualifying violations. It cannot obtain compensation, an apology, or treatment for you. Ordinary billing disputes are outside its scope, although fraudulent or abusive billing may be investigated.

Supporting guidance: Medical Board: complaint instructions and FAQ

Anonymity

Do not guess about confidentiality

Anonymous reports are accepted for initial review. Investigation files are confidential, with possible disclosures during a formal hearing. The licensee ordinarily has an opportunity to respond; confidentiality does not guarantee that the circumstances will conceal your identity.

Supporting guidance: Medical Board: complaint instructions and FAQMedical Board: complaint procedure rule

Complaint timing

Investigation estimate: three months to one year

The Board gives a three-month-to-one-year investigation estimate. Its complaint rule says receipt starts the limitations period, but that does not establish an incident-to-filing deadline. A filing deadline was not established by this check; ask promptly. Do not confuse investigation time with a court deadline.

Supporting guidance: Medical Board: complaint instructions and FAQMedical Board: complaint procedure rule

Process

What may happen after filing

A complaint committee evaluates allegations, may consult experts, and recommends a disposition to the Board. If disciplinary proceedings begin, notice and hearing procedures apply. Possible outcomes include closure, a confidential advisory letter, or public discipline.

Supporting guidance: Medical Board: complaint procedure ruleMedical Board: complaint instructions and FAQ

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

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