New York State Education Department, Office of Professional Discipline; State Board for Dentistry

How the official source says to file

• Complete and sign the Professional Discipline Complaint Form. Include the professional’s name, profession, business address, dates and specific events; attach copies of relevant bills or correspondence and keep originals.
• Complete the records authorization, naming relevant practitioners or facilities. Sign and date it and obtain an adult witness’s signature and date. The witness must be at least 18; notarization is unnecessary. Leaving the authorization blank can delay investigation.
• Mail the form to the OPD regional office closest to the incident, using the form’s directory, or fax it to 212-951-6420. Phone 800-442-8106 or email conduct@nysed.gov for information; complaints cannot be filed by telephone.

Supporting guidance: New York: filing instructions ↗New York: complaint form, revised August 2025 ↗

What this route may not provide

OPD cannot settle an ordinary disagreement about the price charged. It can investigate fraudulent billing and concerns about services not performed or performed poorly. Its enforcement process can impose license discipline; the checked instructions do not promise damages or a refund.

Supporting guidance: New York: filing instructions ↗New York: enforcement FAQ ↗

Do not guess about confidentiality

The paper form requests identification and a signature. Anonymous acceptance and withholding identity from the practitioner were not established. OPD says complaints that do not lead to discipline are confidential; disciplinary records become public.

Supporting guidance: New York: complaint form, revised August 2025 ↗New York: enforcement FAQ ↗

Ask promptly; investigation and prosecution times differ

A filing deadline was not established by this check; ask promptly. OPD says almost all investigations finish within nine months, but complicated cases can take two years or longer through final action. These estimates are not filing deadlines or guarantees.

Supporting guidance: New York: enforcement FAQ ↗

What may happen after filing

A regional investigator gathers facts and interviews. An investigator, prosecutor and professional Board member screen the evidence; cases may close or advance for charges. You can contact the assigned investigator and receive the outcome.

Supporting guidance: New York: enforcement FAQ ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.