Authority and scope
Check the license and concern
OPMC handles professional conduct involving MD and DO physicians, physician assistants and specialist assistants. The Department of Education licenses many professions, but its ordinary discipline form is not this medical-conduct route. OPMC's read complaint entry and packet confirm these credentials and include sexual harassment and assault concerns.
Supporting guidance: New York OPMC: complaint entry ↗New York OPMC: DOH-3867 complaint packet ↗
How the official source says to file
- Complete every section of the official four-page DOH-3867 packet, including complainant contacts, practitioner name/address, patient identity and birth date, care dates and locations, witnesses and other complaints filed. Sign and date the form with an original signature.
- Mail the original signed form to Office of Professional Medical Conduct, Central Intake Unit, Riverview Center, 150 Broadway, Suite 355, Albany, NY 12204-2719. Attach supporting copies and retain original evidence.
- The brochure says complaints are not accepted by fax or email. Use its telephone contacts, 800-663-6114 or 518-402-0836, for questions about patient records, representation or a needed accommodation.
Supporting guidance: New York OPMC: DOH-3867 complaint packet ↗New York OPMC: medical-conduct complaint brochure ↗
What this route may not provide
The read OPMC brochure says ordinary fee disputes and office customer-service concerns generally fall outside misconduct review; fraud can be different. The Board cannot order patient reimbursement, change a diagnosis or alter a medical opinion. Licensing discipline and civil malpractice compensation are separate processes.
Supporting guidance: New York OPMC: medical-conduct complaint brochure ↗
Do not guess about confidentiality
The packet requires complainant identification and an original signature. OPMC describes misconduct complaints and investigations as confidential; its brochure says a physician may still infer the complaint source. Only final disciplinary action is ordinarily public. An anonymous-filing exception was not established.
Supporting guidance: New York OPMC: DOH-3867 complaint packet ↗New York OPMC: medical-conduct complaint brochure ↗
Ask OPMC promptly; investigations can take months
The read complaint packet and brochure do not establish a public filing cutoff. Ask OPMC promptly about your dates. The brochure says complex investigations often take months and hearings take longer; those are processing descriptions, not a filing window or an extension of court deadlines.
Supporting guidance: New York OPMC: DOH-3867 complaint packet ↗New York OPMC: medical-conduct complaint brochure ↗
What may happen after filing
Investigative and medical staff review written complaints, then investigate possible misconduct or refer matters outside jurisdiction. Sufficient evidence may lead to committee review, charges and a hearing; unsupported investigations close, with outcome letters. A complainant may need to testify. Final licensing sanctions differ from a malpractice lawsuit.
Supporting guidance: New York OPMC: DOH-3867 complaint packet ↗New York OPMC: medical-conduct complaint brochure ↗
Prepare a reviewable submission
State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.
Sources and scope
Some agency-linked forms and destinations could not be read. Source-check dates apply to the material listed below; they do not establish that every linked portal was inspected or a complaint submitted.
NYSED: consumer information for physicians ↗
MD/DO credential scope and OPMC contact route.
Source checked: September 19, 2026
NYSED: consumer information for physician assistants ↗
PA complaints directed to OPMC and telephone contact.
Source checked: September 19, 2026
NYSED: enforcement FAQ ↗
OPMC disciplinary-record responsibility and distinction from malpractice litigation.
Source checked: September 19, 2026
FSMB: state medical board directory ↗
Separate New York licensure and OPMC discipline authorities, complaint destination and contacts.
Source checked: September 19, 2026
New York OPMC: complaint entry ↗
Read on the official Department host: credential scope and linked complaint packet/brochure; page marked July 2026. The main www.health.ny.gov host was inaccessible during this check.
Source checked: September 30, 2026
New York OPMC: DOH-3867 complaint packet ↗
Full four-page February 2020 packet read: MD/DO/PA/specialist-assistant scope, identity fields, original signature, mail destination, supporting copies and confidentiality notice.
Source checked: September 30, 2026
New York OPMC: medical-conduct complaint brochure ↗
December 2020 brochure read: misconduct scope, fee/customer-service limits, no email/fax complaints, identity handling, processing, public discipline and no reimbursement order.
Source checked: September 30, 2026
Latest guide source check: September 30, 2026. Individual sources retain their own check dates. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.