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New York · Nursing

New York State Education Department, Office of the Professions, Office of Professional Discipline

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

The Office of Professional Discipline handles complaints about Education Department licensees. The nursing directory lists registered professional nurses, licensed practical nurses, nurse practitioners, and clinical nurse specialists. Potential misconduct includes negligent or incompetent practice, abuse, impairment, practicing beyond authorized scope, and unauthorized disclosure of patient information; the Office also addresses illegal practice.

Supporting guidance: Nursing professions directoryProfessional misconduct enforcement

Submission

How the official source says to file

  • Download the professional misconduct complaint form. Complaints must be written; the Office does not take them by telephone.
  • Type or print in black ink. Describe what occurred, when, and where, and attach copies of relevant bills or correspondence. Keep original documents and preserve other physical evidence.
  • Sign and date the complaint and send it to the appropriate regional Office of Professional Discipline address listed in the form. Complete the records authorization when applicable; it calls for your signature and an adult witness’s signature, without notarization.

Supporting guidance: Professional misconduct complaint form and instructionsProfessional misconduct enforcement

Limits

What this route may not provide

The Office does not investigate ordinary fee disputes, including a claim that a fee was excessive, but does investigate fraudulent billing. This guide covers the listed nursing professions. Nursing aide or facility complaint routing was not established from these sources.

Supporting guidance: Professional misconduct complaint form and instructionsNursing professions directory

Anonymity

Do not guess about confidentiality

The form requests your identity and contact details. The checked sources do not establish an anonymous filing option or a promise that your identity will remain confidential.

Supporting guidance: Professional misconduct complaint form and instructions

Complaint timing

Ask the Office promptly; a filing deadline was not established.

These instructions do not establish a nursing complaint filing deadline. Ask the Office promptly about time limits applicable to the conduct and license involved.

Supporting guidance: Professional misconduct complaint form and instructionsProfessional misconduct enforcement

Process

What may happen after filing

An investigator may contact you in writing or by telephone for further information. The Office investigates and prosecutes professional misconduct; the Board of Regents makes final disciplinary determinations. Available discipline includes reprimand, fines, probation, suspension, and revocation. Matters outside the Office’s jurisdiction may be referred elsewhere.

Supporting guidance: Professional misconduct enforcementProfessional misconduct complaint form and instructions

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

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