North Carolina State Board of Dental Examiners

Checked steps and filing details to confirm

• Use the Board’s Consumer Complaint Form; complaints are accepted in writing on that form. Answer questions fully, attach relevant supporting copies and sign or the form will be returned.
• The form lists 2000 Perimeter Park Drive, Suite 160, Morrisville, NC 27560. Ask the Board at 919-678-8223 to confirm current delivery options and any additional authorization requirements.

Supporting guidance: North Carolina: filing a dental complaint ↗North Carolina: consumer complaint form ↗

What this route may not provide

Fee disputes, rudeness and scheduling are outside the stated jurisdiction. The Board cannot award personal damages; its guidance permits a refund as a consent-agreement condition but does not promise repayment.

Supporting guidance: North Carolina: filing a dental complaint ↗

Do not guess about confidentiality

The form says a copy goes to the dentist and requires willingness to testify and be cross-examined. Anonymous acceptance and public-record confidentiality were not verified.

Supporting guidance: North Carolina: consumer complaint form ↗

Ask promptly; process may take two months to two years

The guidance estimates two months to two years for processing, depending on complexity. It does not establish an incident-to-filing or court deadline; ask promptly.

Supporting guidance: North Carolina: filing a dental complaint ↗

What may happen after filing

The professional responds, you receive a copy, and investigation or panel review may follow. Evidence of a violation may lead to a hearing and license discipline.

Supporting guidance: North Carolina: filing a dental complaint ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.