Authority and scope
Check the license and concern
The Board handles complaints against dentists, dental hygienists and dental assistants. The current form requires naming the practitioner, not only the office. Give the business name and location as context and identify who provided the disputed care.
Supporting guidance: North Dakota: May 2026 complaint packet ↗
How the official source says to file
- Use the Board’s complaint form, revised May 28, 2026. Describe the incident and dates, prior attempts to address the concern, and any earlier or later treating practitioners. Supporting records, images and billing or insurance statements may help.
- Sign the records release and complainant attestation. Include a copy of a current government-issued identification document as the form requests. A parent or legal guardian must sign the release when applicable to a minor or patient lacking capacity.
- The form lists PO Box 7246, Bismarck, ND 58507-7246. Confirm delivery options with staff at 701-258-8600; electronic submission requirements were not established. Retain copies of the completed packet.
Supporting guidance: North Dakota: May 2026 complaint packet ↗North Dakota: complaint overview ↗
What this route may not provide
The Board can reprimand, require education, fine or restrict, suspend or revoke a credential. It cannot force a dentist to treat you, provide your requested procedure, refund payments or pay compensation; it also cannot force a patient to pay a bill.
Supporting guidance: North Dakota: complaint overview ↗North Dakota: May 2026 complaint packet ↗
Do not guess about confidentiality
The Board cannot assure anonymity or complete confidentiality under open-records law. Unsigned or anonymous materials can limit investigation and may prevent discipline. The form expressly warns that the practitioner receives the complaint; its release also permits sharing patient/complainant identity or records with other licensing boards or law enforcement.
Supporting guidance: North Dakota: May 2026 complaint packet ↗North Dakota: complaint overview ↗
Quarterly meetings affect processing; ask promptly about filing
A filing deadline was not established by this check; ask promptly. The Board generally meets quarterly and discusses complaints at scheduled meetings. That meeting cycle is not a filing period or promised completion date.
Supporting guidance: North Dakota: complaint overview ↗
What may happen after filing
The practitioner is asked to respond. Sensitive complaint review occurs in executive session, but disciplinary discussions and non-sensitive details become public when discipline is pursued. Both parties receive written notice of the decision; contact staff, not Board members, about a pending complaint.
Supporting guidance: North Dakota: complaint overview ↗
Prepare a reviewable submission
State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.
Sources and scope
North Dakota: complaint overview ↗
Scope, limits, public-meeting process, anonymity and supporting information.
Source checked: September 19, 2026
North Dakota: May 2026 complaint packet ↗
Government ID, release, signed attestation and disclosures to subject and other agencies.
Source checked: September 19, 2026
Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.