Oregon Board of Dentistry; Oregon Health Licensing Office and Board of Denture Technology

How the official source says to file

• Dentistry: complete the signed August 2026 form with the licensee, clinic, patient, treatment dates, other treating dentists and supporting copies. Mail it to 1500 SW 1st Avenue, Suite 770, Portland, OR 97201, or email information@obd.oregon.gov.
• Denturists: use HLO’s July 2026 Consumer Complaint Form, select Denture Technologists, sign it and describe any later adjustments or work on the dentures and who performed it. Keep copies and submit all pages.
• HLO accepts email to hlo.regulatory@odhsoha.oregon.gov, mail or in-person delivery to 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301-2192. Its form also permits fax to 503-370-9216. Choose one method.

Supporting guidance: Oregon: Dentistry complaint form, August 2026 ↗Oregon: HLO complaint instructions ↗Oregon: HLO complaint form, July 2026 ↗

What this route may not provide

The Dentistry Board excludes ordinary fees, personality conflicts, rudeness and scheduling disputes. Its form does not guarantee damages. HLO expressly cannot require client refunds; it investigates violations and can impose licensing sanctions.

Supporting guidance: Oregon: Dentistry complaint instructions ↗Oregon: Dentistry complaint form, August 2026 ↗Oregon: HLO complaint form, July 2026 ↗

Do not guess about confidentiality

Dentistry allows anonymous complaints if enough information is supplied, protects identities as far as possible, and keeps investigations confidential; the licensee nevertheless receives the allegations for response. Proposed and final discipline is public. HLO’s form asks for a name and signature; anonymous acceptance was not established. HLO’s disciplinary notice becomes public, while staff restrict investigative disclosures.

Supporting guidance: Oregon: Dentistry complaint instructions ↗Oregon: HLO complaint instructions ↗Oregon: HLO complaint form, July 2026 ↗

Ask promptly; different agencies have different processing estimates

A filing deadline for either route was not established by this check; ask promptly. Dentistry estimates most cases resolve in about ten months; HLO says several months or longer. These are processing estimates, not patient filing limits.

Supporting guidance: Oregon: Dentistry complaint instructions ↗Oregon: HLO complaint instructions ↗

What may happen after filing

Both agencies assess jurisdiction, collect records and interviews, and may seek professional review. A matter can close without discipline or proceed to sanctions and hearing procedures. Keep contact details current for follow-up.

Supporting guidance: Oregon: Dentistry complaint instructions ↗Oregon: HLO complaint instructions ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.