Authority and scope
Check the professional and concern
The Board regulates registered nurses, licensed practical nurses, advanced practice nurses in nurse practitioner, clinical nurse specialist, and nurse anesthetist categories, certified nursing assistants, and certified medication aides. Its complaint process concerns potential violations of the Nurse Practice Act by people within that jurisdiction.
Supporting guidance: About the Board ↗How to file a complaint ↗
How the official source says to file
- Use the Board’s online complaint portal, or send a written complaint by U.S. mail to Oregon State Board of Nursing, 17938 SW Upper Boones Ferry Road, Portland, OR 97224.
- Describe the people involved, what happened, the place and date, how the conduct was discovered, and relevant witnesses. Include equipment, property, or other details when relevant. The Board’s questions are a guide to useful information.
Supporting guidance: How to file a complaint ↗
What this route may not provide
The Board’s process addresses professional practice and credentials. The reviewed sources do not establish a refund or damages remedy. Complaints about healthcare facilities use the separate Oregon Health Authority route linked from the Board complaint page; the identity of a facility and an individual professional can raise different jurisdiction questions.
Supporting guidance: How to file a complaint ↗Investigative Process FAQ, March 2026 ↗
Do not guess about confidentiality
Anonymous complaints are accepted but can be more difficult to investigate. The Board describes the complainant’s identity, complaint, and investigation material as confidential. Staff cannot discuss confidential investigative details even with the complainant. Final disciplinary action is public; that is different from publishing all investigation material.
Supporting guidance: How to file a complaint ↗
Ask the Board promptly; a filing deadline was not established.
The checked complaint page and investigation FAQ do not establish a public nursing complaint filing deadline. Ask the Board promptly about your circumstances. No completion date is promised by this guide.
Supporting guidance: How to file a complaint ↗Investigative Process FAQ, March 2026 ↗
What may happen after filing
Staff evaluate allegations, obtain documents and interviews, and prepare a confidential investigative report for Board review. Outcomes can include dismissal, a letter of concern, a non-disciplinary monitoring referral, or discipline. Proposed discipline carries a hearing opportunity; an administrative law judge may hear a contested case before the Board issues its final decision.
Supporting guidance: Investigative Process FAQ, March 2026 ↗
Prepare a reviewable submission
State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.
Sources and scope
Some agency-linked forms and destinations could not be read. Source-check dates apply to the material listed below; they do not establish that every linked portal was inspected or a complaint submitted.
How to file a complaint ↗
Online and postal filing, useful complaint details, anonymity, confidentiality, and facility referral.
Source checked: September 19, 2026
Investigative Process FAQ, March 2026 ↗
Investigation, Board review, possible outcomes, and contested hearings.
Source checked: September 19, 2026
About the Board ↗
RN, LPN, specified APRN, CNA, and CMA scope.
Source checked: September 19, 2026
Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.