Department of State, BPOA: State Board of Medicine and State Board of Osteopathic Medicine

How the official source says to file

• Submit a Statement of Complaint through the linked PALS intake, or complete the downloadable form. Supply the practitioner’s license type and number if known, the facts and dates, and available supporting records.
• Sign the paper verification, which makes the statements subject to penalties for unsworn falsification. Complete the medical-record release when applicable; it includes patient signature and witness fields.
• The form permits mail to Professional Compliance Office, Department of State, P.O. Box 69522, Harrisburg, PA 17106-9522, or fax to 717-705-2882. Keep copies of everything.

Supporting guidance: Pennsylvania: professional complaint instructions ↗Pennsylvania: Statement of Complaint ↗

What this route may not provide

Licensing complaints concern unethical conduct, substandard practice, or unlicensed practice. The Department says it is unable to obtain monetary restitution in most cases; disciplinary action is not a guaranteed refund or malpractice recovery.

Supporting guidance: Pennsylvania: professional complaint instructions ↗

Do not guess about confidentiality

Investigation records are confidential and privileged, limiting what the Department can disclose. Anonymous-filing eligibility and routine respondent disclosure were not established by this check. A later written impact statement is different: its contents and your identity become public, it goes to the respondent, and testimony may be required.

Supporting guidance: Pennsylvania: professional complaint instructions ↗Pennsylvania: Statement of Complaint ↗

Processing varies; filing deadline not established

The Department gives no fixed investigation duration, noting that complexity affects timing. A filing deadline was not established by this check; ask promptly. The suggested three-business-day timing for impact statements concerns scheduled disciplinary hearings, not initial complaints.

Supporting guidance: Pennsylvania: professional complaint instructions ↗

What may happen after filing

Legal staff screen jurisdiction and allegations. Investigators may interview witnesses and obtain documents for prosecutors. Boards adjudicate cases or approve consent agreements; finalized disciplinary actions are public. Not every complaint leads to formal charges.

Supporting guidance: Pennsylvania: professional complaint instructions ↗

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.