Authority and scope
Check the license and concern
The Pharmacy Board regulates pharmacies, pharmacists, technicians, technician trainees and interns, including unlicensed practice. Pennsylvania also registers nonresident pharmacies. It reviews professional standards and misconduct. Identify both the business establishment and individual involved using the complaint form’s separate fields.
Supporting guidance: State Board of Pharmacy ↗Statement of Complaint ↗
Choose the right licensing authority
Professional licensing complaint instructions
Pharmacy personnel and pharmacy licensees; follow the linked PALS service or paper option. Separate Department of Health drug-industry complaint instructions were not checked.
Open this official route ↗Checked steps and filing details to confirm
- Use the Department’s linked PALS complaint service or paper Statement of Complaint. Give event details, respondent information and witnesses; attach supporting copies, not original documents. Retain your complaint copy.
- Sign the paper verification. Complete the records release if applicable and have the witness sign it; the checked form does not require a notary.
- Mail the completed form to Professional Compliance Office, Department of State, PO Box 69522, Harrisburg, PA 17106-9522, or fax 717-705-2882. Call 717-783-4849 or email RA-ST-Complaints@pa.gov for form assistance.
Supporting guidance: Statement of Complaint ↗File a complaint against a PA-licensed professional ↗
What this route may not provide
The Department generally cannot obtain monetary restitution. Wholesalers, distributors and manufacturers fall under the Department of Health’s Bureau of Drugs, Devices and Cosmetics, according to the Pharmacy Board; this professional-licensing guide does not verify that separate complaint route.
Supporting guidance: State Board of Pharmacy ↗File a complaint against a PA-licensed professional ↗
Do not guess about confidentiality
The Department accepts information from all sources, but anonymous handling and disclosure during investigation were not established by these checked materials. Final disciplinary actions are public. If you later submit an impact statement, your identity and statement are public, the respondent gets a copy and you may be subpoenaed.
Supporting guidance: File a complaint against a PA-licensed professional ↗
Ask promptly about filing time limits
A filing deadline was not established by this check; ask promptly. Investigation time varies with complexity. The requested three-business-day lead for an impact statement concerns a later hearing, not initial complaint filing.
Supporting guidance: File a complaint against a PA-licensed professional ↗
What may happen after filing
The Professional Compliance Office screens jurisdiction and possible violations. Investigators may interview witnesses and collect documents; the licensing board adjudicates charges or approves consent agreements.
Supporting guidance: File a complaint against a PA-licensed professional ↗
Prepare a reviewable submission
State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.
Read the linked authority and process information ↗
Sources and scope
Some agency-linked forms and destinations could not be read. Source-check dates apply to the material listed below; they do not establish that every linked portal was inspected or a complaint submitted.
State Board of Pharmacy ↗
Credential scope, nonresident registration and separate drug-industry regulator.
Source checked: September 19, 2026
File a complaint against a PA-licensed professional ↗
Online entry, review, remedies, public outcomes and impact statements.
Source checked: September 19, 2026
Statement of Complaint ↗
Respondent fields, signed verification, release, mail and fax.
Source checked: September 19, 2026
Latest guide source check: September 19, 2026. Individual sources retain their own check dates. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.