Care first. Seek urgent medical or dental attention for serious or worsening symptoms. Researching or preparing a complaint should never delay treatment.

West Virginia · Medical

West Virginia Board of Medicine; West Virginia Board of Osteopathic Medicine

Complaint instructions checked against the linked sources, with limitations and known conflicts. Confirm that the authority covers your concern.

Authority and scope

Check the professional and concern

The Board of Medicine handles MDs and PAs collaborating with MDs or podiatric physicians. The Board of Osteopathic Medicine handles DOs and osteopathic physician assistants. Verify the PA’s licensing board and collaborating practitioner before choosing a route. The medical board’s instructions concern individual professionals, not clinics, health centers or hospitals.

Supporting guidance: Medical Board complaint instructionsOsteopathic Board complaint instructions

Choose the right licensing authority

Submission

How the official source says to file

  • For the medical board, patients or legal representatives complete a separate Complaint Questionnaire for each provider, sign/date it, and complete the medical-information authorization. Include representative-status documentation if applicable and copies of relevant evidence. The package lists 101 Dee Drive, Suite 103, Charleston, WV 25311; call 304-558-2921 ext. 49867 for delivery questions.
  • Other medical-board reporters submit a written statement identifying the practitioner and concerns to the Complaints Coordinator at that address.
  • For the osteopathic board, use its online complaint form and supply the complainant, patient and licensee details and factual account. A patient must download the records release and have it notarized; the page permits uploading it or returning it by fax/email. Only the initial online fields were inspected.

Supporting guidance: Medical Board complaint instructionsMedical Board questionnaire and process packageOsteopathic Board complaint instructionsOsteopathic online complaint initial fields

Limits

What this route may not provide

The Board of Medicine excludes ordinary billing, insurance, business, personality and employment disputes and cannot prosecute crimes or litigate malpractice claims. Its possible remedies are professional discipline. The checked osteopathic intake does not establish a patient compensation remedy.

Supporting guidance: Medical Board complaint instructionsMedical Board questionnaire and process package

Anonymity

Do not guess about confidentiality

The medical-board questionnaire is sent to the practitioner. Its instructions say that after the final decision, the questionnaire and complainant identity become public, with specific patient medical information protected. Anonymous acceptance was not established. Osteopathic anonymity and disclosure rules were not verified; its intake requests identifying details.

Supporting guidance: Medical Board questionnaire and process packageOsteopathic online complaint initial fields

Complaint timing

Medical-board response and reply periods are 30 days each.

A filing deadline was not established for either board; ask promptly. The medical board gives the provider 30 days to respond and the complainant 30 days for an optional final reply. These are case-response periods, not incident-to-filing limits. No completion guarantee was established.

Supporting guidance: Medical Board questionnaire and process package

Process

What may happen after filing

The medical board screens jurisdiction, obtains the practitioner’s response, invites a reply, and presents the matter to its Complaint Committee and full Board. Closure, consent discipline or a hearing may follow. Osteopathic post-intake steps were not verified.

Supporting guidance: Medical Board questionnaire and process package

Evidence

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.

Sources and scope

Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

Compare the available routes →