Wisconsin Medical Examining Board and Physician Assistant Affiliated Credentialing Board; DSPS Division of Legal Services and Compliance

How the official source says to file

• Use the online complaint link on the current DSPS complaint page. If you cannot file online, print its complaint form and mail it to Division of Legal Services and Compliance, PO Box 7190, Madison, WI 53707-7190.
• Give the provider and patient details, dates and locations, a specific account, witnesses and other agencies involved. Attach copies of relevant records or evidence, sign/date the paper form, and preserve the original evidence after filing.
• For a healthcare complaint, complete the included authorization for each relevant provider or facility. The patient or legally authorized signer must sign and explain their authority if signing for someone else. The form warns that absent authorizations may prevent investigation; call 608-266-2112 with questions.

Supporting guidance: DSPS complaint instructions ↗DSPS complaint and healthcare authorization package ↗

What this route may not provide

DSPS can act against a professional credential but says it cannot recover funds for complainants. The process can result in restrictions or discipline; it is not a collection service or a promise of compensation.

Supporting guidance: DSPS complaint FAQs ↗

Do not guess about confidentiality

Anonymous complaints are accepted, but limited information may make allegations harder to prove. DSPS says confidentiality cannot be guaranteed under Wisconsin’s open-records law and that in most cases the complainant’s name is disclosed to the subject so they can respond.

Supporting guidance: DSPS complaint FAQs ↗

A filing deadline was not established; investigations may exceed one year.

Ask DSPS promptly about the incident dates. The webpage warns that an investigation can exceed a year; its FAQ describes an 18-month resolution goal. These are processing estimates or goals, not guaranteed outcomes or filing deadlines.

Supporting guidance: DSPS complaint instructions ↗DSPS complaint FAQs ↗

What may happen after filing

DLSC and board screening panels decide whether to investigate. Investigators gather evidence and consult professional advisers. A case may close, settle, lead to an administrative warning, or proceed to a hearing and credential discipline.

Supporting guidance: DSPS case handling ↗

Prepare a reviewable submission

State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.