Authority and scope
Check the professional and concern
The Board's complaint materials cover advanced practice registered nurses, registered nurses, licensed practical nurses and certified nursing assistants. Anyone with knowledge of a possible Nurse Practice Act or Board-rule violation can complain. Its compliance page also addresses nursing education programs; complaints against healthcare facilities belong with the Department of Health.
Supporting guidance: Board compliance and complaints ↗Board-linked complaint FAQs ↗
How the official source says to file
- Use the online complaint portal linked by the Board. If unable to file online, contact its Compliance and Discipline Department for assistance.
- Describe who was involved, what happened, when and where it occurred, and how it was discovered. Include witnesses and their contact details.
- Attach available supporting copies, such as relevant records, incident statements, policies or schedules. Give specific facts that allow the Board to identify a possible nursing-law violation.
Supporting guidance: Board compliance and complaints ↗Board-linked complaint FAQs ↗
What this route may not provide
The Board's published process concerns nursing licensing and certification. Outcomes can include nondisciplinary closure or warning and disciplinary restrictions, reprimand, suspension or revocation. This guide does not establish a refund or compensation remedy.
Supporting guidance: Board-linked investigation overview ↗
Do not guess about confidentiality
The Board's linked FAQ states that it does not accept anonymous complaints. If an investigation opens, the nurse or certificate holder receives a copy so they can respond. The FAQ also says complaints are public records subject to public-records requests; do not assume confidentiality.
Supporting guidance: Board-linked complaint FAQs ↗
The Board asks for prompt filing to preserve evidence.
The Board advises filing as soon as practical after an alleged violation because delay can make evidence harder to obtain. This guide does not determine any separate mandatory-reporting deadline or a deadline for a court claim; ask the Board promptly about your circumstances.
Supporting guidance: Board compliance and complaints ↗Board-linked complaint FAQs ↗
What may happen after filing
Staff first assess jurisdiction and a possible violation, then investigate facts. An investigative committee reviews the file and recommends a disposition. The Board decides the outcome through approval, settlement or hearing procedures. Depending on complexity and available evidence, the FAQ says a matter may take weeks to a year or more.
Supporting guidance: Board-linked complaint FAQs ↗Board-linked investigation overview ↗
Prepare a reviewable submission
State the concern you want reviewed, then add a short chronology, best supporting records, factual consequences, and a specific request for review.
Read the linked authority and process information ↗
Sources and scope
Some agency-linked forms and destinations could not be read. Source-check dates apply to the material listed below; they do not establish that every linked portal was inspected or a complaint submitted.
Board compliance and complaints ↗
Credential scope, facility distinction, portal and preparation.
Source checked: September 19, 2026
Board-linked complaint FAQs ↗
Official linked PDF retrieved; preparation, identity/public records, prompt filing, process and duration.
Source checked: September 19, 2026
Board-linked investigation overview ↗
Official linked PDF retrieved; review, investigation, committee and Board outcomes.
Source checked: September 19, 2026
Source check: September 19, 2026. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.