Indiana Behavioral health Complaint Route

Authority and scope

Check the license and concern

Psychologists have a separate board from the Behavioral Health and Human Services Licensing Board. The latter covers mental-health counselors and associates, social workers and clinical social workers, marriage/family therapists and associates, and addiction counselors and clinical addiction counselors, including associate levels. Behavior analysts have another board. The AG licensing-enforcement form expressly lists psychology, behavioral health/human services and behavior analysis, confirming shared intake for these categories.

Supporting guidance: Behavioral Health and Human Services credentials ↗Indiana Psychology Board ↗Indiana regulated professions ↗AG Licensing Enforcement complaint form ↗

Match the route to the credential

Use the license listed in the practitioner's records or official license lookup. A psychiatrist is a physician; psychiatric nurses have nursing credentials. Some psychologists have prescribing authority, so medication alone does not identify the licensing board.

Choose the right licensing authority

Psychologists

AG Licensing Enforcement intake for Psychology Board matters.

Open this official route ↗

Counselors, social workers and marriage/family therapists

Behavioral Health and Human Services Board matters, including listed associate credentials.

Open this official route ↗

Addiction and clinical addiction counselors

State addiction licenses and associates under the Behavioral Health and Human Services Board.

Open this official route ↗

Behavior analysts

Separate board with the same AG licensing-enforcement intake.

Open this official route ↗

Submission

How the official source says to file

Use the AG Licensing Enforcement complaint route or its signed paper form. Prepare the respondent’s name, license number and mailing address; the webpage warns missing identifiers may prevent investigation, although the form labels license number “if known.” Add available phone/email, dates, location and a factual account.
For mental-health complaints the form asks for patient identity and birth date, and whether treatment involved a court appointment or custody evaluation. Supply relevant supporting copies and identify witnesses. Do not include Social Security numbers.
Sign and date the declaration and information-release consent. Mail the paper form to AG Consumer Protection Division, Indiana Government Center South, 5th Floor, 302 W. Washington Street, Indianapolis, IN 46204. Ask about any additional patient or representative authorization.

Supporting guidance: AG licensing enforcement ↗AG Licensing Enforcement complaint form ↗

Limits

What this route may not provide

This licensing route investigates individuals and is not your private attorney. It cannot obtain money damages or bring criminal charges through the licensing process. The form says a complaint about a healthcare facility cannot proceed without identifying an individual practitioner; a facility issue may require another route.

Supporting guidance: AG licensing enforcement ↗AG Licensing Enforcement complaint form ↗

Anonymity

Do not guess about confidentiality

The AG does not accept anonymous complaints; its page suggests contacting PLA about filing on your behalf, warning that this can limit investigation. The form states a complete complaint copy goes to the respondent. Other investigative information is generally confidential; the consent also permits information use and referrals connected with handling the complaint.

Supporting guidance: AG licensing enforcement ↗AG Licensing Enforcement complaint form ↗

Complaint timing

Ask promptly about filing time limits

A filing deadline was not established by this check; ask promptly. The AG says investigation may take up to 12 months. That processing estimate is not a consumer filing deadline.

Supporting guidance: AG licensing enforcement ↗

Process

What may happen after filing

The AG investigates possible violations and may bring an administrative case before the appropriate licensing board. A complaint does not itself establish misconduct or guarantee discipline.

Supporting guidance: AG licensing enforcement ↗

Evidence

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.