Separate Kentucky boards for psychology, professional counseling, social work, marriage/family therapy, and alcohol/drug counseling

Checked steps and filing details to confirm

• Psychology and MFT: complete the appropriate signed form and patient records release for treatment complaints; mail to that named board at PO Box 1360, Frankfort, KY 40602. The releases include patient or parent/legal-guardian signatures for minors.
• Professional counseling: use DPL-LPC-011, sign, attach supporting copies and witnesses, and complete the applicable medical/client-records authorization. Mail to its board at the same PO box or email lpc@ky.gov. The instructions require secure encryption when transmitting confidential information electronically.
• Alcohol/drug counseling: the form requires a handwritten signature and allows mail to PO Box 1360, Frankfort, KY 40602, or email adc@ky.gov. Its header shows a conflicting ZIP; the submission instructions and form body use 40602. Ask before mailing if uncertain.
• Social work: use its separate online complaint entry. The later form’s signature and records-release requirements were not established; ask the board at 502-564-2350.

Supporting guidance: Psychology complaint packet ↗Professional counseling complaint packet ↗MFT complaint packet ↗Kentucky Social Work Board ↗Alcohol/drug counselor complaint form ↗

What this route may not provide

The psychology, counseling, MFT and social-work instructions describe licensing discipline, including possible loss of a license. Specific refund or restitution authority was not established. A complaint about an employer, treatment facility or private certificate may require a separate route.

Supporting guidance: Psychology complaint packet ↗Professional counseling complaint packet ↗MFT complaint packet ↗Social-work complaint entry ↗

Do not guess about confidentiality

Professional counseling expressly rejects anonymous complaints and cannot withhold your name. Psychology, MFT and social-work instructions also say the practitioner learns the complainant’s name. These four routes warn that formal charges/action can make most investigative material public; patient records usually can be protected. The addiction form requires identification/signature, but its anonymity and public-record rules were not established.

Supporting guidance: Psychology complaint packet ↗Professional counseling complaint packet ↗MFT complaint packet ↗Social-work complaint entry ↗Alcohol/drug counselor complaint form ↗

Ask promptly about filing time limits

A filing deadline was not established by this check; ask promptly. Professional counseling has an important later deadline: reply within seven days after receiving the respondent’s response. Its two-business-day acknowledgment and respondent’s 20-day response period are not patient filing limits.

Supporting guidance: Professional counseling complaint packet ↗

What may happen after filing

Psychology, counseling, MFT and social-work boards review possible legal violations and may investigate, dismiss, settle or hold a hearing. Witness testimony may be required. Addiction-board processing details were not established.

Supporting guidance: Psychology complaint packet ↗Professional counseling complaint packet ↗MFT complaint packet ↗Social-work complaint entry ↗

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.