Authority and scope
Check the license and concern
Psychologists and psychological technicians go to Psychology; licensed professional counselors to Counseling; licensed social workers to Social Work; and marriage and family therapists to their own Board. Identify the actual credential. A separate state complaint route for addiction-only certification was not established. Psychiatrist and psychiatric-nurse complaints belong in the medical or nursing guides; program complaints require separate routing.
Supporting guidance: Psychology: Board role ↗Counseling: March 2026 instructions ↗Social Work: complaint guidance ↗MFT: consumer complaint form ↗
Match the route to the credential
Use the license listed in the practitioner’s records or official license lookup. A psychiatrist is a physician; psychiatric nurses have nursing credentials. Some psychologists have prescribing authority, so medication alone does not identify the licensing board.
Choose the right licensing authority
Psychology
Psychologists and psychological technicians; separate Board form.
Open this official route ↗Professional counseling
Licensed counselors; separate notarized packet.
Open this official route ↗Social work
Licensed social workers, including clinical practice; separate complaint and release.
Open this official route ↗Marriage and family therapy
Separate Board consumer complaint form.
Open this official route ↗Checked steps and filing details to confirm
- Psychology: complete, sign and notarize its form, then mail to 100 N. Union Street, Suite 880, Montgomery, AL 36104. Include dates and supporting details.
- Counseling: provide a timeline, supporting copies, signed notarized complaint, and notarized adult/minor release. Use one release per child; divorced parents must include court evidence of custody or medical-decision rights. Email ma.davis@abec.alabama.gov or mail PO Box 305030, Montgomery, AL 36130.
- Social Work: sign the complaint and each added page, attach copies, and sign the witnessed treatment-record authorization. Send to PO Box 301620, Montgomery, AL 36130-1620. The release waives personal privilege over treatment information.
- Marriage/Family Therapy: sign its form and attach supporting documents; mail to 60 Commerce Street, Suite 1440, Montgomery, AL 36104. The form permits fax but prints no fax number; confirm at 334-395-7455.
Supporting guidance: Psychology: complaint instructions ↗Psychology: complaint and disclosure form ↗Counseling: March 2026 complaint form ↗Counseling: March 2026 instructions ↗Counseling: adult release ↗Counseling: July 2026 minor release ↗Social Work: complaint and authorization ↗MFT: consumer complaint form ↗Counseling: complaint documents ↗
What this route may not provide
Counseling offers administrative discipline, excludes ordinary fee disputes, and cannot represent clients seeking repayment or injury remedies. Its guidance also limits third-party complaints without legal standing. Monetary remedies at the other three boards were not established.
Supporting guidance: Counseling: March 2026 instructions ↗
Do not guess about confidentiality
Psychology, Counseling and Social Work reject anonymous complaints. Psychology’s form expressly permits disclosure to the practitioner, other agencies and public-records requesters; its procedure separately calls complaints confidential before probable cause. Ask about this distinction before attaching sensitive records. Counseling calls investigations confidential but seeks the counselor’s response. MFT anonymity and disclosure rules were not established.
Supporting guidance: Psychology: complaint and disclosure form ↗Psychology: complaint procedures ↗Counseling: March 2026 instructions ↗Social Work: complaint guidance ↗
Ask promptly; board-specific filing deadlines unverified
A filing deadline was not established by this check; ask each applicable board promptly. Counseling says investigation may take months and will not begin or proceed while related legal action is pending; this is not a filing extension.
Supporting guidance: Counseling: March 2026 instructions ↗
What may happen after filing
Psychology screens jurisdiction, investigates and may close, settle or hold a hearing. Counseling reviews evidence and responses; outcomes include closure, reprimand, consent agreement or hearing. Its consent agreements and hearing discipline are posted, while its described formal reprimand is not. Social Work and MFT review stages remain unverified.
Supporting guidance: Psychology: complaint procedures ↗Counseling: March 2026 instructions ↗
Prepare a reviewable submission
State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.
Sources and scope
Psychology: complaint instructions ↗
Notarized mailed complaints; anonymous complaints excluded.
Source checked: September 19, 2026
Psychology: complaint and disclosure form ↗
Complaint fields, notarization, respondent and public-record disclosure authorization.
Source checked: September 19, 2026
Psychology: complaint procedures ↗
Jurisdiction, confidentiality, review and public discipline.
Source checked: September 19, 2026
Psychology: Board role ↗
Psychologists and psychological technicians.
Source checked: September 19, 2026
Counseling: complaint documents ↗
Links to current complaint, instructions and separate releases.
Source checked: September 19, 2026
Counseling: March 2026 instructions ↗
Filing, standing, notarization, confidentiality, pending litigation and process.
Source checked: September 19, 2026
Counseling: March 2026 complaint form ↗
Evidence, release and custody documentation.
Source checked: September 19, 2026
Counseling: July 2026 minor release ↗
Separate child release and notarization.
Source checked: September 19, 2026
Counseling: adult release ↗
Notarization and confidentiality waiver.
Source checked: September 19, 2026
Social Work: complaint guidance ↗
Signed witnessed complaint; no anonymous complaints.
Source checked: September 19, 2026
Social Work: complaint and authorization ↗
Mailing, copies, additional-page signatures and privilege waiver.
Source checked: September 19, 2026
MFT: consumer complaint form ↗
Therapist complaint, signature, mail/fax and contact information.
Source checked: September 19, 2026
Latest guide source check: September 19, 2026. Individual sources retain their own check dates. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.