Care first. Seek urgent medical or dental attention for serious or worsening symptoms. Researching or preparing a complaint should never delay treatment.

Alaska · Behavioral health

Division of Corporations, Business and Professional Licensing Investigations; separate profession boards

Shared licensing intake checked; addiction-only certification limited. Some filing instructions were checked, but complete instructions for every listed credential have not been verified. Read the limits for your route.

Authority and scope

Check the license and concern

The Division’s regulated-profession directory lists psychologists and psychological associates, professional counselors, social workers, marital and family therapists, and behavior analysts. Their separate licensing programs share Investigations intake. A stand-alone addiction-counselor licensing route was not established; identify any underlying license and ask about the certification or program involved. Psychiatrist and psychiatric advanced-practice-nurse concerns use the medical and nursing guides.

Supporting guidance: Alaska: regulated professions ↗Alaska: Investigations ↗

Match the route to the credential

Use the license listed in the practitioner’s records or official license lookup. A psychiatrist is a physician; psychiatric nurses have nursing credentials. Some psychologists have prescribing authority, so medication alone does not identify the licensing board.

Choose the right licensing authority

Submission

Checked steps and filing details to confirm

  • Start with the Division’s Request for Contact. Give your contact information, the professional or business name, incident dates, and a brief factual account; name the actual profession, not simply “therapist.”
  • Email the form to Investigations@Alaska.Gov or mail Investigations Section, 550 West 7th Avenue, Suite 1500, Anchorage, AK 99501. Call 907-269-8124 to check jurisdiction.
  • This is initial contact, not the full complaint package. Staff may request a further package. Ask about its signature, patient/representative authority and treatment-record release requirements before sending sensitive therapy records. Prepare a chronology, supporting copies and witness details.

Supporting guidance: Alaska: Request for Contact ↗Alaska: investigative-process explanation ↗

Limits

What this route may not provide

The checked process describes licensing measures such as education, restrictions, probation, fines, suspension and revocation. Refund or damages authority was not established. Business licensing and professional licensing are different inquiries; confirm the route for an institution or substance-use program rather than treating its staff certification as a Division license.

Supporting guidance: Alaska: investigative-process explanation ↗Alaska: Investigations ↗

Anonymity

Do not guess about confidentiality

The Division’s linked process guidance rejects anonymous complaints. Investigations are confidential, with public-record exceptions, and the practitioner may receive allegations and record requests. Final disciplinary decisions become public. Confidentiality therefore does not promise that the practitioner cannot identify the patient.

Supporting guidance: Alaska: investigative-process explanation ↗

Complaint timing

Ask promptly; credential-specific filing limits unverified

A filing deadline was not established by this check; ask promptly for the specific profession. The Division says investigations can be lengthy. Internal review targets concern agency work, not the time you have to file or any lawsuit deadline.

Supporting guidance: Alaska: investigative-process explanation ↗

Process

What may happen after filing

An investigator checks jurisdiction and evidence, may request a practitioner response and interview witnesses, and can close unsupported matters. Supported cases may receive professional review, a consent agreement or a hearing and Board decision.

Supporting guidance: Alaska: investigative-process explanation ↗

Evidence

Prepare a reviewable submission

State the concern you want reviewed, give a short chronology and factual consequences, and explain your request. Keep supporting records and follow the receiving authority’s instructions before attaching or sending them.

Sources and scope

Alaska: regulated professions ↗

Separate psychology, counseling, social work, marital/family therapy and behavior-analysis programs.

Source checked: September 19, 2026

Latest guide source check: September 19, 2026. Individual sources retain their own check dates. This records a review of the linked material, not a decision about your case. No clinical or legal reviewer is identified for this guide. Confirm current instructions with the receiving authority.

A state authority is one checkpoint—not the entire accountability system.

Compare the available routes →